UPDATED: COVID-19 Response and Service Changes

We care about your health and the health and well-being of our clients, volunteers, staff, and community. The leadership of Alexandra House continues to monitor the ever-changing status of COVID–19 (Coronavirus) and follow public health advisories. As a result of the current COVID-19 outbreak, and Governor Walz’s “Stay at Home” Executive Order, we have taken steps to greatly limit the number of in-person meetings and appointments.

At this time, our Community Program (located at our Anoka Campus) is closed to the public, but staff members are available to assist you remotely in whatever way you need. Our 24-hour emergency shelter remains open, as is our 24/7 helpline. If you are experiencing domestic violence, sexual violence, dating violence, or elder abuse, advocates are available to offer support, provide resources, and explore options.

Services that continue to be available to victims/survivors include:

SERVICES Offered on-site include:

  • Alexandra House’s emergency shelter
  • Our 24-hour helpline
  • Assistance in completing “Safe at Home” applications
  • Basic needs assistance and food shelf requests

Please call our 24-hour helpline at 763-780-2330 to connect with these services.

SERVICES THAT CONTINUE TO BE AVAILABLE, BUT OFFERED REMOTELY:

  • Emergency legal services, including Orders for Protection (offered on-site when necessary)
  • Crime victim assistance and victim follow up following a domestic assault arrest
  • Phone support during a sexual or domestic assault exam at our local hospitals
  • Phone outreach and basic needs/food support to elder abuse victims/survivors
  • Phone outreach to youth served by our School-Based Programs
  • Assistance in obtaining Alternative Employment Waivers

Please call our 24-hour helpline at 763-780-2330 to connect with these services.

SERVICES THAT ARE CURRENTLY PAUSED:

  • All support groups are canceled at least through 04/20/2020. We are exploring opportunities to conduct “virtual” support groups.
  • Due to school closures services to students in the schools have been suspended at least through 05/04/2020.
  • Until further notice, e will not be providing support and education to residents of Lino Lakes three juvenile facilities.
    • If you are a youth experiencing violence in a dating relationship and would like to speak with an advocate, please call our 24-hour helpline at 763-780-2330. 

VOLUNTEER TRAINING:

We are planning to hold our Fall Volunteer Advocate Training, September 8 – October 1.  If you’d like to learn more about our Volunteer Training, please contact Cathy Siegel through email.

MATERIAL DONATIONS:

We are limiting what items we will accept for donations at this time. We apologize for the inconvenience this may cause, and we thank you for thinking of Alexandra House. We are focused on maintaining high quality, essential services at this time, and want to support our staff and volunteers by focusing on only the most critical items.

Needed items (all new):

  • Food Shelf staples
  • Kleenex, Toilet Paper, and Paper Towels
  • Latex or Rubber Gloves
  • Face Masks, including home-made
  • Oral Thermometers
  • Hand Soaps
  • Hand Sanitizer (60% or more alcohol content)
  • Bleach
  • All Purpose Cleaner
  • Disinfectant Wipes

If you can support us with a donation of these items, please reach out to communications@alexandrahouse.org to schedule a donation drop-off. Unscheduled donations cannot be accepted. You can also check out our Shopping List on Amazon and have items shipped to us directly.

HOW YOU CAN HELP:

At this time, our abilities to share our violence prevention education, resources, and presentations in-person are limited. We need community support to continue reaching people in need:

Share our social media pages and posts:

Organizations nationwide, including ours, may see a decline in philanthropic support for an unknown length of time. You can help:

  • Check out our donate page to review the various ways you can support Alexandra House
  • Start a Facebook or GoFundMe fundraising page and select Alexandra House as the beneficiary OR donate directly to us here
  • Ask your employer to match your donations (email communications@alexandrahouse.org) to coordinate
  • Shop our Amazon Shopping List for food shelf staples cleaning items, clothing basics, and personal care/hygiene products to be directly shipped to us.

We will continue to share updates through email and social media as we respond to this ever changing situation. If you need to speak to an advocate, please call 763-780-2330. Thank you for your ongoing support of Alexandra House and those we serve as we navigate this uncertain time.

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